WooCommerce conversational commerce
WhatsApp sales and support for WooCommerce
Live agent chat, product-page ordering, order alerts, and cart recovery, all run from inside your WooCommerce store.
Multi-agent chat
Sales and Support agents with department routing, working hours, and Online or Offline badges.
Order on WhatsApp
A product-page button opens WhatsApp with Product, Price, and URL pre-filled, including Color and Size choices.
Order alerts
Meta Cloud API messages for received, shipped, cancelled, and refunded orders, plus an admin alert per sale.
Why WhatsApp
Built on WhatsApp's open rate
WhatsApp states a 98% open rate for its messages. WhatsOmni uses that channel for order receipts, shipping updates, and recovery messages, so store owners reach buyers where they already read messages.
Abandoned carts
Recover carts over WhatsApp
Phone numbers are captured during Classic and Gutenberg Blocks checkout. A background cron sends timed recovery messages on your schedule.
Each message carries a one-click cart restoration link and an optional discount incentive that you set.
Timed message, one-click restore, optional discount.
Review features or buy a license
Compare the modules in detail, then choose a single-store or multi-store license in the shop.